Technology

Scrubber maintenance

OSC has equipment development, manufacturing and overhaul capabilities and also provides the
following.

services:
Best service、PM service team、Repair capability、Maintenance related support and technical consultation.

 

Competitive

Numerous service engineers
OSC has several onsite engineers for each locality for daily inspection and service of tools.
Longest history
(1) OSC has its own RD team to develop and manufacture tools; hence our engineers know the tools inside-out.
(2) OSC has over 20 years of service experience and covers most localities. Our reputation in this area is second to none.
Best service
(1) OSC's repair and maintenance personnel are all trained in the following areas.
– 6S training for semi industry
– Training course for dangerous gases used in semiconductor Fabs.
– Scrubber training course
– Scrubber electrical diagram training course
– Scrubber fault diagnosis and troubleshooting course
– Scrubber fault elimination training course .
(2) All replacement parts are certified by OSC.
(3) OSC's service and repair engineers are experienced and qualified.
(4) OSC provides tool or parts modification for customers' specific needs.
(5) OSC services all makes and models of SCRUBBER and provides parts service.
(6) Regular technical training and forums in Shanghais offices for tool periodic maintenance and repair skills.
Prompt action (speedy response)
(1) OSC provides 24-hour ON CALL service for repair and maintenance.
(2) OSC provides the shortest parts lead-time and onsite service.
(3) OSC provides a troubleshooting log and root cause analysis to the tool sponsor after eliminating the problem.
Numerous support offices
Hsinchu HQ, Shanghai branch, Taipei Office, Taichung Office, Tainan Office, Peking Office, Tianjin Office and Shandong Office are all the service locations used to provide timely responses to customer demands.

Service

Target customers for repair service:
(1) SCRUBBER
(2) Vacuum piping and vacuum component cleaning
OSC has been developing tools (semi equipment) for over 20 years. Valuable experience has been accumulated in manufacturing and overhaul techniques. This allows OSC to provide customized manufacturing, modification or parts replacement as required by customer needs for optimal operation. OSC's service team has received specialist training in order to provide the best service in the shortest time.
OSC service team's motto:
  • PROMPT
  • EFFICIENT
  • FAIR
  • HONEST
  • SAFE
  • COMPREHENSIVE